💼 About This Role

You'll be the primary post-sale relationship owner for UniCourt's enterprise clients, ensuring they adopt and realize value from a legal data platform. Your core impact is driving product adoption and retention for Am Law 200 firms and Fortune 500 legal departments. This role is highly strategic, combining customer success with project management in a remote-first legal tech company.

🎯 What You'll Do

• Manage post-sale relationships for a portfolio of enterprise clients
• Lead onboarding and technical integration of platform APIs
• Drive product adoption through training and Quarterly Business Reviews
• Own renewal process and identify expansion opportunities

📋 Requirements

• 3+ years of customer success or account management experience
• Experience in legal tech or serving law firms and legal departments
• Familiarity with API-based products or SaaS data platforms
• Ability to manage enterprise client relationships with complex stakeholders

✨ Nice to Have

• Bachelor's degree required; JD, MBA, or advanced degree preferred
• Experience with legal data, analytics, eDiscovery, or practice management tools
• Willingness to travel periodically for client engagements

🎁 Benefits & Perks

• 🏖️ Remote-first work across time zones and countries
• 💰 Competitive salary with base and on-target earnings discussed openly
• 📈 Career growth in a fast-growing legal tech company
• 🏢 Quarterly travel to corporate HQ and client meetings

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical/Deep Dive Interview· 60 min