🛠 Tech Stack

💼 About This Role

You'll lead B2B collections and recovery strategy at a fast-growing fintech company, balancing financial outcomes with customer relationships. Your work will directly drive step-function improvements in recovery rates and shape credit risk decisions through cross-functional partnership.

🎯 What You'll Do

• Define multi-year vision for B2B collections and recovery strategy
• Own performance metrics for delinquency roll rates and net charge-offs
• Lead and mentor internal collections managers and specialists
• Optimize standard operating procedures and treatment strategies
• Oversee external collection agencies and legal partners

📋 Requirements

• 10+ years of experience in collections, risk operations, or credit cycle management
• 5+ years focused on B2B/commercial unsecured credit
• 3+ years in a senior leadership role
• Deep expertise in commercial collections strategies including workout arrangements and legal recoveries

✨ Nice to Have

• Experience implementing AI-assisted collections outreach
• Deep understanding of startup/venture-backed business ecosystem

🎁 Benefits & Perks

• 🏖️ Flexible hybrid work with 3 days in-office per week
• 🌍 Up to 4 weeks fully remote per year
• 💰 Equity and other compensation may be provided

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Leadership interview· 60 min