🛠 Tech Stack

💼 About This Role

You'll set and drive the strategy for post-purchase operations at Whatnot, a leading livestream shopping platform. You'll partner with Product, Engineering, and Operations to deliver scalable, high-quality experiences for users. This role stands out due to the chance to shape an entirely new industry.

🎯 What You'll Do

• Set and drive strategy for post-purchase operations
• Translate operational data into priorities and roadmaps
• Lead cross-functional initiatives from definition to execution
• Design scalable processes and operating models

📋 Requirements

• 8-10 years of strategy and operations experience
• Proven experience developing strategies for scalable operations
• Strong analytical judgment with quantitative and qualitative insights
• Demonstrated success leading cross-functional initiatives

✨ Nice to Have

• SQL and analytics platform experience
• E-commerce or marketplace background

🎁 Benefits & Perks

• 🏖️ Generous Holiday and Time off Policy
• 🏥 Health Insurance including Medical, Dental, Vision
• 💻 Work From Home Support including home office setup allowance
• 🧑‍🧑‍🧒 Parental Leave 16 weeks paid + gradual return
• 💰 401k match up to 4% of base salary

📨 Hiring Process

Estimated timeline: 4-6 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical/Case Interview· 60 min
4. 4Team Interview· 45 min
5. 5Offer· N/A