23h ago

Studio Experience Lead

Los Angeles, California

$52.2k-$60.4k / year

full-timemidretail

🛠 Tech Stack

💼 About This Role

You'll manage daily studio operations and lead the core crew team to deliver an exceptional client experience. You'll drive sales through proactive client engagement and follow-up, while also coaching 5 classes per week. This role combines operational leadership, sales, and coaching in a dynamic fitness environment.

🎯 What You'll Do

  • Owning client experience acronym CORE in studio
  • Managing local client communications via phone and email
  • Driving sales through proactive client engagement and follow-up
  • Coaching 5 solidcore classes per week

📋 Requirements

  • 2+ years sales and/or customer service experience
  • 1+ years coaching experience
  • Ability to lift up to 30 pounds
  • Flexible schedule including mornings, evenings, weekends

✨ Nice to Have

  • Some college education
  • MBO experience
  • Demonstrated leadership or team management

🎁 Benefits & Perks

  • 💰 Bonus eligibility based on performance
  • 📱 Monthly cell phone stipend
  • 🏥 Health, dental, & vision insurance
  • 🏖️ Flexible PTO
  • 🏋️ Free drop in classes at [solidcore]

🚩 Heads Up

  • Role combines studio management, sales, and coaching duties which may dilute focus
  • Part-time core crew team management responsibility may be added based on business needs
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