🛠 Tech Stack

💼 About This Role

You'll provide mandarin customer support for independent restaurant owners, ensuring seamless experiences via phone, email, and chat. Your work directly helps restaurants thrive in a competitive market. This 100% remote role offers growth at a unicorn company.

🎯 What You'll Do

• Respond to customer inquiries via phone, email, and chat
• Handle complaints with empathy and problem-solving
• Document interactions in Salesforce accurately
• Collaborate with team to escalate complex issues

📋 Requirements

• Mandarin fluency (native or professional)
• Relevant experience in customer support roles
• Technical troubleshooting proficiency
• Focus on great customer experiences

🎁 Benefits & Perks

• 🏢 Remote work from anywhere in Argentina
• 📈 Growth at a unicorn company valued over $1bn
• 💡 Work with modern tech stack including Salesforce

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical Assessment· 60 min