💼 About This Role

You'll drive strategic planning, onboarding, adoption, and renewal for Enterprise-level accounts at Everstream Analytics, a supply chain risk intelligence platform. Your core impact is to ensure strong product adoption, customer satisfaction, and measurable success while building executive relationships. This role stands out with a remote-first culture and the chance to shape customer success strategies.

🎯 What You'll Do

• Drive strategic planning, onboarding, adoption, and renewal for Enterprise accounts
• Build and maintain executive-level relationships within assigned accounts
• Conduct focused supply chain analyses using Everstream data and tools
• Partner with Sales, Account Management, and Implementation teams

📋 Requirements

• 5+ years in management consulting, customer success, or account management
• Experience with Enterprise-level customers in UK DACH regions
• Professional fluency in German and English
• Bachelor's degree in Business Administration, Supply Chain Management, or related field

✨ Nice to Have

• MBA or advanced degree
• Experience in B2B SaaS or supply chain solutions
• Hands-on approach willing to travel onsite

🎁 Benefits & Perks

• 🌍 Remote-first culture
• ✈️ Flexible work location within travel distance of DACH customers
• 📈 Growth opportunities in a high-growth global company
• 🤝 Collaborative and inclusive team

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter phone screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Case study or presentation· 60 min

🚩 Heads Up

• Role mixes customer success and consulting responsibilities
• Requires travel but location is remote
• Broad portfolio of accounts may lead to overextension