9h ago
Customer Service Delivery Advocate
Delanco, NJ
$45.8k-$49.9k / year
full-timeretail
๐ผ About This Role
You'll deliver vehicles to customers' doors using custom car haulers for Carvana, the fastest-growing used auto retailer. Your core impact is reintroducing happiness into the car-buying process through enthusiastic customer interactions and physical vehicle handling. This role offers performance-based pay increases every 90 days.
๐ฏ What You'll Do
- Deliver vehicles to customers using custom car haulers
- Load and unload vehicles onto the hauler frequently
- Complete customer paperwork and track in system
- Inspect car-hauler to ensure safe driving condition
๐ Requirements
- At least 2 years of customer-facing experience
- Ability to perform physically demanding tasks like detailing and loading vehicles
- Maintain a clean driving record per Carvana's CMV policy
- Obtain a Notary within 90 days of employment
โจ Nice to Have
- Experience with vehicle delivery or logistics
- Familiarity with customer tracking systems
๐ Benefits & Perks
- ๐ฅ 100% Company Paid Healthcare premiums plus dental and vision
- ๐ 13 days PTO first year, increasing to 20 days
- ๐ Performance-based pay increases every 90 days up to $24/hr
- ๐ Tuition reimbursement or student loan repayment program
- ๐ข Carvana Shares annual equity grant and employee stock purchase plan
๐จ Hiring Process
Estimated timeline: 1-2 weeks ยท AI estimate
- 1Phone Screenยท 30 min
- 2In-Person Interviewยท 60 min
- 3Driving Testยท 30 min
๐ฉ Heads Up
- Rotating shifts including weekends
- Requires notary license within 90 days
- Physically demanding with lifting up to 50 lbs
0 0 0