19h ago

Care Coordinator

Boston, MA

$35.4k-$45.8k / year

full-timejuniorhealthcare

๐Ÿ’ผ About This Role

You'll be the first and last touchpoint for pets and their parents, ensuring a smooth check-in and check-out experience at a modern veterinary clinic. Your hospitality and attention to detail will help reduce stress for clients and support the team's mission of strengthening the human-animal bond.

๐ŸŽฏ What You'll Do

  • Greet pet parents and ensure smooth check-in/check-out
  • Manage schedule of daily appointments and walk-ins
  • Handle calls and emails to clients and vet practices
  • Keep common areas clean and well-stocked

๐Ÿ“‹ Requirements

  • 1+ year of customer service or hospitality experience
  • Excellent written and verbal communication skills
  • High attention to detail and ability to multitask
  • Comfortable with multiple computer systems

โœจ Nice to Have

  • Experience in veterinary industry preferred
  • Prior work in animal care is a plus

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Competitive Pay $17-$22/hr
  • ๐Ÿ“š Tuition Assistance for LVT/CVT pursuit
  • ๐Ÿฅ Medical, Dental, Vision plans
  • ๐Ÿง˜ Mental Health support programs
  • ๐Ÿš† Commuter Benefits

๐Ÿ“จ Hiring Process

Estimated timeline: 1-2 weeks ยท AI estimate

  1. 1Phone Screenยท 15 min
  2. 2In-Person Interviewยท 45 min
  3. 3Decisionยท 1-2 days
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