19h ago
Care Coordinator
Boston, MA
$35.4k-$45.8k / year
full-timejuniorhealthcare
๐ผ About This Role
You'll be the first and last touchpoint for pets and their parents, ensuring a smooth check-in and check-out experience at a modern veterinary clinic. Your hospitality and attention to detail will help reduce stress for clients and support the team's mission of strengthening the human-animal bond.
๐ฏ What You'll Do
- Greet pet parents and ensure smooth check-in/check-out
- Manage schedule of daily appointments and walk-ins
- Handle calls and emails to clients and vet practices
- Keep common areas clean and well-stocked
๐ Requirements
- 1+ year of customer service or hospitality experience
- Excellent written and verbal communication skills
- High attention to detail and ability to multitask
- Comfortable with multiple computer systems
โจ Nice to Have
- Experience in veterinary industry preferred
- Prior work in animal care is a plus
๐ Benefits & Perks
- ๐ฐ Competitive Pay $17-$22/hr
- ๐ Tuition Assistance for LVT/CVT pursuit
- ๐ฅ Medical, Dental, Vision plans
- ๐ง Mental Health support programs
- ๐ Commuter Benefits
๐จ Hiring Process
Estimated timeline: 1-2 weeks ยท AI estimate
- 1Phone Screenยท 15 min
- 2In-Person Interviewยท 45 min
- 3Decisionยท 1-2 days
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