Tech Stack

Description

You will join the Viaduct team to build and evolve a GraphQL platform that handles over 70% of Airbnb's API traffic, focusing on reliability, developer experience, and open-source contributions. You'll design observability tooling, SLO frameworks, and AI-powered incident response to maintain 99.99% uptime, while architecting the next-generation platform.

Requirements

• 9+ years of software engineering experience with significant depth in backend systems, distributed architectures, and platform engineering
• Deep expertise in observability and monitoring, including experience designing SLO frameworks, distributed tracing systems, and metrics pipelines at scale
• Proven track record in reliability engineering with hands-on experience in incident response, root cause analysis, and building systems that maintain high availability (99.99%+)
• Strong experience with performance tuning and resource management in JVM-based systems, including profiling, garbage collection optimization, and understanding of concurrency models
• Experience operating critical, high-traffic systems with a focus on deployment safety, automated rollbacks, and progressive delivery strategies
• Familiarity with GraphQL or similar API gateway/data access layer technologies
• Experience building developer tooling and platforms with a product mindset
• Strong leadership and communication skills

Responsibilities

• Drive platform reliability and operational excellence by designing and implementing deployment pipelines, SLO frameworks, observability tooling, performance improvements, and AI-enabled incident response automation
• Contribute to runtime resiliency initiatives including resource attribution, performance regression testing, and proactive monitoring
• Architect and deliver AI-powered operational tooling that accelerates incident triage and reduces mean-time-to-mitigation
• Shape the future of Viaduct Modern by contributing to the next-generation architecture
• Investigate and resolve complex production issues
• Design and implement observability features including span instrumentation, SLO dashboards, and fine-grained attribution
• Develop and iterate on tooling for deployment triage, service health monitoring, and incident response automation using LLM capabilities
• Lead technical design discussions and RFCs for performance regression testing pipelines, emergency deployment workflows, and runtime resiliency improvements
• Partner with tenant teams to debug performance issues and provide guidance on GraphQL best practices
• Contribute to open-source Viaduct