💼 About This Role

You'll partner with account teams to drive post-sale engagement for Stripe's enterprise customers, ensuring they maximize value from the platform. You'll serve as a trusted advisor, delivering payment insights and business reviews to optimize growth. This role offers direct impact on company growth and global internet infrastructure.

🎯 What You'll Do

• Manage customer health, adoption, and renewals
• Deliver proactive workshops and business reviews
• Partner with sales and technical account managers
• Advocate for customer feedback to internal teams

📋 Requirements

• 4+ years client-facing enterprise relationship management
• Fluency in Spanish and English
• Strong analytical skills
• Proven track record of achieving sales targets

✨ Nice to Have

• Technical product experience
• Consulting or pre-sales background
• Experience managing complex projects

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Panel interview· 60 min