16h ago

Patient Onboarding Associate - Call Center

REMOTE

$33.3k-$33.3k / year

full-timejunior Remotehealthcare

๐Ÿ’ผ About This Role

You'll be the first point of contact for patients, answering calls and scheduling appointments with our network of physical therapists. You'll manage patient registration and scheduling, ensuring a smooth onboarding experience. This role offers consistent fixed schedules and a supportive team environment.

๐ŸŽฏ What You'll Do

  • Manage registration, scheduling, and rescheduling for new and existing patients
  • Obtain and communicate patient information including insurance and intake forms
  • Receive and coordinate telephone calls from healthcare providers
  • Make outbound calls and send emails to patient leads

๐Ÿ“‹ Requirements

  • 1 year of Office Admin experience
  • High School Diploma or equivalent
  • Must be able to work in the US without restriction
  • Ability to work both days of the weekend

โœจ Nice to Have

  • Call/Contact center experience, 1 year preferred
  • Proficient with Google Suite
  • Highly detail-oriented and able to multitask

๐ŸŽ Benefits & Perks

  • ๐Ÿ“… Consistent fixed schedules with stability
  • ๐Ÿค Collaborative and supportive work environment
  • ๐Ÿš€ Realistic growth opportunities

๐Ÿ“จ Hiring Process

Estimated timeline: 1-2 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Offerยท 1 day
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