💼 About This Role

You'll join our Customer Care team to support business travelers with their global travel needs. You'll communicate via phone, live chat, and email to resolve issues and exceed expectations. This role offers the chance to revolutionize corporate travel management at a fast-growing company.

🎯 What You'll Do

• Support customers with global business travel requirements
• Communicate via phone, live chat, and email to resolve issues
• Manage bookings, queries, and requests
• Stay up-to-date with new features and product launches

📋 Requirements

• Native or fluent English
• Experience in a customer-facing role
• Proficient with technology and multitasking
• KPI experience with focus on quality

✨ Nice to Have

• Experience supporting customers via email, live chat, and phone
• Experience working with KPIs and metrics

🎁 Benefits & Perks

• 💰 Competitive compensation and equity ownership
• 🏖️ 25 days annual leave plus bank holidays
• 🏥 Private medical cover and voluntary dental insurance
• 👶 12-16 weeks paid parental leave
• ✈️ 20 Work from Anywhere days per year