1d ago
Customer Success Manager, Ads Solutions
Sydney, Australia
โจ $95k-$140k / yearest.
full-timemid Hybridai-ml
๐ Tech Stack
๐ผ About This Role
You'll manage a portfolio of advertising partners, guiding them through onboarding and campaign launches on OpenAI's platform. You'll act as a trusted advisor, helping partners achieve business objectives while ensuring a responsible platform experience. This role offers the chance to shape scalable processes in a fast-moving, high-impact environment.
๐ฏ What You'll Do
- Own relationships with a portfolio of advertising partners.
- Guide advertisers through onboarding and campaign launches.
- Analyze campaign performance and recommend improvements.
- Identify opportunities to expand partnerships through product adoption.
๐ Requirements
- 3+ years in digital advertising, account management, or customer success.
- Experience managing advertiser or agency relationships in adtech.
- Comfortable interpreting performance data and making strategic recommendations.
- Experience with data querying tools like SQL or advanced Excel.
โจ Nice to Have
- Experience at a platform or publisher organization.
- Familiarity with AI or emerging technology products.
- Proven ability to build scalable processes.
๐ Benefits & Perks
- ๐๏ธ Flexible PTO
- ๐ฐ Equity grants
- ๐ฅ Health insurance
- ๐ Learning and development stipend
- ๐ข Hybrid work model with relocation assistance
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Cross-functional Panelยท 60 min
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