13h ago
Sr. Data Analyst, Pinterest Support Operations
Chicago, IL
โจ $145k-$185k / yearest.
full-timesenior Remotesoftware
๐ Tech Stack
๐ผ About This Role
You'll drive analytics for self-serve support and automation tooling, partnering with cross-functional teams to measure performance and identify improvement opportunities. Your insights will directly shape the future of support at Pinterest. This role offers high impact at a globally recognized platform.
๐ฏ What You'll Do
- Own the analytics roadmap for self-serve support and automation tooling.
- Design and maintain Tableau dashboards and track KPIs.
- Tackle ambiguous problems and deliver strategic recommendations.
- Partner with teams to design and evaluate experiments.
๐ Requirements
- 5+ years of top-tier experience in data analytics or related roles.
- Expert in SQL, Tableau, and Excel.
- Ability to thrive in fast-moving environments and deliver without direction.
- Strong communication skills for both technical and non-technical audiences.
โจ Nice to Have
- Familiarity with consumer internet, media ecosystem, or support operations.
- Knowledge of Python, R, or AI tools.
- Experience with scaling analytics teams and processes.
๐ Benefits & Perks
- ๐๏ธ Flexible work model (office/remote).
- ๐ฐ Competitive compensation (estimated).
- ๐ Growth opportunities at a top tech company.
- ๐ฅ Collaborative team culture.
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Technical Screenยท 60 min
- 3On-site Interviewsยท 3 hours
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