Description

As the Resident Concierge, you'll be the first point of contact for prospects and residents, creating stellar first impressions and building ongoing positive relationships. You'll solve problems, plan engaging events, manage social media, and maintain an organized front desk.

Requirements

• 2+ years experience in hospitality, retail, travel, or hotel environment
• Outstanding written and verbal communication skills
• Sharp professional appearance
• Competent with various software, apps, and computer programs
• Ability to lift up to 25 pounds

Responsibilities

• Solve problems and provide timely assistance to residents and prospects
• Plan and execute meaningful events and activities that engage residents
• Build brand loyalty by ensuring positive experiences and a cared-for community
• Generate awareness and excitement via social media
• Maintain front desk logs, package rooms, club room reservations, and freight elevators