2h ago

Technical CRM Manager

London, UK

$80k-$110k / yearest.

full-timemid Hybrid

🛠 Tech Stack

💼 About This Role

You'll lead the end-to-end management of CRM initiatives for a global affiliate marketing company. You'll balance campaign optimization with innovative new approaches to improve customer retention and performance. This role offers the chance to work with in-house tech and full-stack analytics.

🎯 What You'll Do

  • Develop and own end-to-end CRM campaigns for retention and reactivation
  • Plan, build, and deliver multichannel campaigns (email, SMS, push, in-app)
  • Manage full campaign lifecycle: briefing, segmentation, testing, deployment, analysis
  • Use A/B testing and data insights to iterate and improve campaign performance

📋 Requirements

  • At least 3 years of experience in CRM
  • Hands-on experience with Salesforce Marketing Cloud
  • Working knowledge of HTML for email
  • Understanding of waterfall segmentation and suppression techniques

✨ Nice to Have

  • Experience monetizing large email/phone databases
  • Strong project management skills
  • Experience in cross-functional team collaboration

🎁 Benefits & Perks

  • 🏥 Private Health Care (Bupa)
  • 🏢 Hybrid Working (3 days in office)
  • 💰 Company Bonus Scheme
  • 📈 Market-Leading Training Programme
  • 🎉 Annual Company Conference (previous destinations: Vienna, Bologna, Dubrovnik, Thessaloniki)

📨 Hiring Process

Apply via email or contact us at [email protected].

[email protected]

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