7h ago

Team Lead of Care Operations

West Hartford, CT

$54.1k-$62.4k / year

full-timemid Hybridhealthcare

๐Ÿ’ผ About This Role

You'll lead a team of Care Specialists, ensuring high-quality service for patients in the home care industry. Your core impact will be managing team performance and driving process improvements to enhance patient care and compliance.

๐ŸŽฏ What You'll Do

  • Resolve escalated team member inquiries and complex issues
  • Manage team performance through coaching and feedback
  • Monitor daily workflows for compliance and goal achievement
  • Drive process improvements to enhance efficiency

๐Ÿ“‹ Requirements

  • Experience managing or supervising a team of employees
  • Leading, mentoring, and developing employees
  • Performance management experience
  • Proficiency in Intake process and systems

โœจ Nice to Have

  • Bachelor's Degree in Business or Healthcare Administration
  • Experience in homecare, hospital, or healthcare
  • 3+ years managing 5+ employees

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Competitive compensation
  • ๐Ÿฅ Medical benefits
  • ๐Ÿฆ Retirement plans
  • ๐ŸŒฟ Wellness programs
  • ๐Ÿ“š Learning opportunities

๐Ÿ“จ Hiring Process

Estimated timeline: 2-3 weeks ยท AI estimate

  1. 1Recruiter Callยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Panel Interviewยท 60 min
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