1h ago
Senior Data Scientist, Customer Reporting
San Francisco, CA (Hybrid)
full-timesenior Hybridhealthcare
Tech Stack
Description
You will build data products that demonstrate Spring Health's impact to employer customers, working with Product and Customer Success to create analytics that tell a compelling story about member mental health outcomes. You'll help define the customer experience roadmap and deliver actionable insights to improve wellbeing.
Requirements
- Degree in STEM field, 5+ years Data Scientist experience
- Expert in advanced SQL and proficient in Python
- Developed and deployed predictive models in production
- Experience with dbt pipelines and Looker or similar visualization
- Exceptional communication and customer-facing skills
Responsibilities
- Inform customer experience product roadmap with AI/ML capabilities
- Build analytics demonstrating Spring Health's value to customers
- Analyze member mental health journey data for actionable insights
- Evolve customer data story with thought leadership
- Ensure data consistency, quality, and timely delivery
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