1h ago

Senior Data Scientist, Customer Reporting

San Francisco, CA (Hybrid)
full-timesenior Hybridhealthcare

Tech Stack

Description

You will build data products that demonstrate Spring Health's impact to employer customers, working with Product and Customer Success to create analytics that tell a compelling story about member mental health outcomes. You'll help define the customer experience roadmap and deliver actionable insights to improve wellbeing.

Requirements

  • Degree in STEM field, 5+ years Data Scientist experience
  • Expert in advanced SQL and proficient in Python
  • Developed and deployed predictive models in production
  • Experience with dbt pipelines and Looker or similar visualization
  • Exceptional communication and customer-facing skills

Responsibilities

  • Inform customer experience product roadmap with AI/ML capabilities
  • Build analytics demonstrating Spring Health's value to customers
  • Analyze member mental health journey data for actionable insights
  • Evolve customer data story with thought leadership
  • Ensure data consistency, quality, and timely delivery
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