💼 About This Role

You'll manage a diverse portfolio of accounts across APAC, building genuine customer relationships and driving long-term revenue growth. You'll serve as a trusted advisor on operational and product issues while advocating internally for client needs. This role offers exposure to a fast-growing global HR tech company with significant impact.

🎯 What You'll Do

• Manage a portfolio of low to mid-sized accounts with growth potential
• Identify and flag risks leading to customer churn, engaging stakeholders
• Build relationships and conduct regular business reviews
• Collect product feedback and share with internal teams

📋 Requirements

• 4+ years of client-facing experience as CSM or Account Manager
• Exposure working with Payroll clients/accounts
• Experience in fast-growth startup, management consulting, investment banking, or private equity
• Strong analytical foundation with data manipulation skills

✨ Nice to Have

• SQL knowledge
• Experience in SaaS or HR tech
• Track record of quantifiable business impact

🎁 Benefits & Perks

• 📈 Stock grant opportunities
• 💻 Remote work flexibility with optional WeWork access
• 🎁 Additional perks and benefits based on location and status