🛠 Tech Stack

💼 About This Role

You'll perform troubleshooting and analysis for Veeam Backup and Replication, acting as a technical focal point for IT Professionals. You'll take ownership of customer issues from start to resolution, including log investigation and third-party component analysis. You'll document interactions accurately within SLA in our CRM tool.

🎯 What You'll Do

• Perform troubleshooting and log file analysis
• Act as technical focal point for IT Professionals
• Own customer issues from start through resolution
• Document interactions accurately and within SLA

📋 Requirements

• Fluent French and English
• Advanced user or admin of Windows Server 2016/2019/2022/2025
• Practical knowledge of TCP/IP and networking configuration
• Experience with VMware ESX(i) and Microsoft Hyper-V

✨ Nice to Have

• UNIX and/or Linux knowledge
• Microsoft Exchange server administration
• Database engines (SQL/Oracle)

🎁 Benefits & Perks

• 🏖️ 26 paid days off annually plus extra global VeeaMe Days
• 🏥 Fully covered family medical plan, dental, rehab, vaccinations
• 💰 Employer pension contribution via PPK
• 🍽️ Monthly Edenred allowance of 450 PLN for meals
• 🏋️ MultiSport card fully covered