💼 About This Role

You'll manage the full vehicle title life cycle, ensuring compliance with state DMV regulations and resolving title-related issues. You'll interact with customers and external parties to facilitate timely title releases and support account closures. This role offers the chance to make a real impact at a fast-growing fintech that's saved customers over $100 million in unnecessary fees.

🎯 What You'll Do

• Process vehicle titles and submit documentation to state DMVs
• Communicate with customers to resolve title discrepancies
• Manage account closures and title release steps
• Post payment checks and prepare mail for title packets

📋 Requirements

• Willingness to learn and adapt to changing processes
• Exceptional customer service and communication skills
• Ability to manage multiple tasks and deadlines accurately
• Proficient with common office tools and CRM systems

✨ Nice to Have

• Prior title processing experience
• Experience with DMV regulations

🎁 Benefits & Perks

• 💰 Competitive Compensation
• 🍎 Insurance
• 📊 401K
• 🏝️ PTO

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Team Interview· 45 min