5h ago
Strategy and Operations Lead
Bengaluru
$15,000-$30,000 / year
J
full-timejuniorFinancial Technology
π Tech Stack
πΌ About This Role
You'll own end-to-end consumer engagement and collections strategy for a portfolio of 3-4 clients, working directly with CXOs. You'll drive measurable lifts in recoveries and channel performance through data-driven insights and AI-powered workflows. This role offers the chance to hire and lead analysts within 6-12 months.
π― What You'll Do
- Define strategies to improve collections recoveries and consumer experience
- Design structured experimentation frameworks and analyze results
- Monitor performance dashboards and resolve workflow issues
- Develop KPI frameworks to track and drive performance
π Requirements
- Bachelor's degree in Engineering, Mathematics or related field from Tier 1 college
- Minimum 1 year experience in consulting (Tier 1 or Tier 2)
- Familiarity with SQL, Python, or other data analysis tools
- High reliability and attention to detail
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