5h ago

Strategy and Operations Lead

Bengaluru

$15,000-$30,000 / year

J
full-timejuniorFinancial Technology

πŸ›  Tech Stack

πŸ’Ό About This Role

You'll own end-to-end consumer engagement and collections strategy for a portfolio of 3-4 clients, working directly with CXOs. You'll drive measurable lifts in recoveries and channel performance through data-driven insights and AI-powered workflows. This role offers the chance to hire and lead analysts within 6-12 months.

🎯 What You'll Do

  • Define strategies to improve collections recoveries and consumer experience
  • Design structured experimentation frameworks and analyze results
  • Monitor performance dashboards and resolve workflow issues
  • Develop KPI frameworks to track and drive performance

πŸ“‹ Requirements

  • Bachelor's degree in Engineering, Mathematics or related field from Tier 1 college
  • Minimum 1 year experience in consulting (Tier 1 or Tier 2)
  • Familiarity with SQL, Python, or other data analysis tools
  • High reliability and attention to detail
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