Tech Stack

Description

You will manage and optimize enterprise applications like Salesforce and Intercom, collaborating with cross-functional teams to support business growth while ensuring scalability and security of systems.

Requirements

• Minimum of 2-4 years of experience in administering and supporting enterprise applications and/or integrations
• At least 5 years of general IT experience
• Salesforce administrator certification
• Experience administering Salesforce Lightning including configuration, customization, user management, workflows, and reporting
• Hands-on experience with Salesforce automation tools such as Flows

Responsibilities

• Administer, monitor, and improve cloud-based enterprise applications ensuring best practices, security, performance, and scalability
• Support Salesforce configuration, customization, and administration including user management, data integrity, and security
• Participate in projects for enterprise application selection, expansion, migrations, and decommissioning
• Document processes, configurations, and best practices for application management and integrations
• Provide Salesforce user training, onboarding, and support