18h ago
Analyst, Product Operations
Hartford, CT
$53.5k-$102k / year
full-timejuniorfinance
๐ Tech Stack
๐ผ About This Role
You'll join the Product Operations team in Hartford, supporting annuity product processes and TPA partnerships. You'll resolve escalated issues and improve controls to enhance product support across Global Atlantic.
๐ฏ What You'll Do
- Resolve questions and projects with inforce policies and TPAs
- Respond to escalated service issues and production problems
- Develop and maintain Excel calculation tools for TPAs
- Audit TPA processes and identify process gaps
๐ Requirements
- Actuarial science, mathematics, statistics, finance or related degree
- 2 exams passed and 1+ years insurance/actuarial experience
- Excel expertise demonstrated
- Strong analytical ability
โจ Nice to Have
- Annuity product knowledge
- Experience with TPA management
- Process improvement experience
๐ Benefits & Perks
- ๐ฐ Discretionary bonus based on performance
- ๐ฅ Health insurance (implied)
- ๐๏ธ PTO (implied)
- ๐ผ 401(k) (implied)
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Phone Screenยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Technical Assessmentยท 60 min
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