🛠 Tech Stack

💼 About This Role

You'll design resilient systems and define SLOs that reflect customer experience. Use Datadog and CloudWatch to build signal-heavy observability and improve the incident lifecycle. You'll combine software fundamentals with reliability thinking to keep systems highly available and easy to debug.

🎯 What You'll Do

• Design systems with resilience, graceful degradation, and capacity planning.
• Define and measure SLOs and SLIs that reflect customer experience.
• Build observability using Datadog and CloudWatch for alerting and monitoring.
• Continuously improve the incident lifecycle from detection to blameless follow-ups.

📋 Requirements

• 3+ years of experience in an SRE or Software Engineering role.
• Hands-on coding experience in two programming languages.
• Experience managing production environments with observability tools.
• Experience using SLOs and SLIs to guide decisions and prioritize work.

✨ Nice to Have

• Experience with AI-assisted development tools like GitHub Copilot or Cursor.
• Built or contributed to agentic AI workflows for runbook automation or alert triage.
• Familiarity with incident.io or similar incident management platforms.

🎁 Benefits & Perks

• 🏥 Healthcare coverage
• 📱 Internet/cell phone reimbursement
• 📚 Learning and development stipend
• ✈️ Opportunities to travel to Palo Alto HQ and Bangkok Site

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Technical Interview· 60 min
3. 3On-site Interview· half day