🛠 Tech Stack

💼 About This Role

You'll serve as the primary point of contact for new customers during their implementation phase, focusing on onboarding and product adoption. You'll guide customers through hardware/software setup and system training to ensure a timely and successful experience.

🎯 What You'll Do

• Guide new customers through hardware/software setup and system training
• Monitor customer progress and ensure timely product adoption
• Collaborate with cross-functional teams to resolve issues
• Handle phone conversations and email inquiries

📋 Requirements

• 3+ years in a customer-facing role (sales or support)
• Salesforce proficiency to use data for engagement plans
• Excellent communication and presentation skills
• Project management and ability to manage multiple responsibilities

✨ Nice to Have

• Experience with SQL and data analysis
• Experience with fintech and spend management technology
• Ability to create implementation plans and monitor progress

🎁 Benefits & Perks

• 🏖️ Remote work flexibility
• 🏥 Health insurance
• 📈 Career development opportunities
• 💻 Modern tech stack

📨 Hiring Process

Estimated timeline: 3-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical Interview· 60 min