2h ago

Customer Engineer

Remote - United States, San Francisco / Bay Area preferred

$100,000-$180,000 / year

full-timemid Remote

Tech Stack

Description

You'll collaborate with engineering, design, and product teams at innovative companies, helping them adopt Builder's visual development platform. You'll lead onboarding, debug issues, and create enablement resources to drive AI-powered digital experiences.

Requirements

  • 4+ years front-end development with HTML, CSS, JavaScript, and modern frameworks (React, Vue, Angular)
  • Interest in AI workflow enablement and LLM-based development
  • Familiarity with headless CMS, APIs, GraphQL
  • Proven customer-facing experience with complex software solutions
  • Strategic thinking and adaptability in fast-paced environments

Responsibilities

  • Lead interactive onboarding programs for enterprise design and engineering teams
  • Guide customers through implementing and optimizing Builder's platform
  • Collaborate with developers and designers to debug issues and build projects
  • Identify and scale high-impact AI workflows to drive measurable ROI
  • Develop enablement resources and playbooks from customer engagements
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