2h ago

Principal Product Manager, Membership

CA - San Francisco; WA - Seattle

$192,000-$330,000 / year

full-timeseniorfinancial services

Description

You will lead the strategy and execution of SoFi's premium membership program, SoFi Plus, driving multi-product adoption and member loyalty. You'll define the product vision, collaborate across teams, and ensure a world-class member experience.

Requirements

  • 10+ years of product management experience
  • Proven track record scaling membership, subscription, or loyalty programs at scale
  • Ability to see big picture and weave financial products into cohesive value proposition
  • Exceptional communication skills to influence C-suite
  • Analytical mindset to model impact of membership benefits

Responsibilities

  • Lead multi-year product vision for SoFi Plus, identifying new benefits to drive adoption
  • Own end-to-end membership journey from discovery to retention
  • Collaborate with leaders across Money, Invest, Credit Card, and Lending for unified benefits
  • Create and communicate high-fidelity product roadmap to align stakeholders and teams
  • Define North Star metrics for Membership success and iterate based on data
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