💼 About This Role

You'll optimize reverse supply chain processes for IT infrastructure, focusing on returns, repairs, and recycling of networking hardware. You'll analyze and improve RMA operations to ensure efficient and cost-effective management. This role offers global impact supporting major industry leaders.

🎯 What You'll Do

• Analyze returned products and categorize issues for resolution
• Manage Return Merchandise Authorization (RMA) processes
• Coordinate swap and return activities for faulty parts
• Generate reports on key performance indicators (KPIs)

📋 Requirements

• Bachelor's degree in IT, supply chain, or related field
• Experience in IT networking reverse supply chain
• Strong understanding of IT networking hardware

✨ Nice to Have

• Experience with OEMs and vendors
• Data analysis and reporting skills

🎁 Benefits & Perks

• 🏖️ Remote work
• 🌍 Global exposure
• 📚 Professional development

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter phone screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Technical assessment· 60 min