Solutions Engineer at Jobs at Relay

3h ago

Solutions Engineer

Raleigh, NC

full-timeseniortelecommunications

Tech Stack

Description

You will work directly with enterprise customers to architect and implement AI-driven solutions using Relay's platform. You'll lead technical pre-sales, from discovery to proof-of-concept creation, and ensure customers achieve transformative outcomes.

Requirements

Deep technical expertise and business acumen for enterprise solutions
Experience in pre-sales and technical advisory roles
Ability to handle complex technical questions and security inquiries
Proven ability to design and implement AI-driven solutions
Strong cross-functional collaboration skills

Responsibilities

Partner with sales teams to understand business goals and identify AI opportunities
Design and architect scalable AI solutions using product suite and APIs
Deliver customized product demonstrations to C-suite and IT leadership
Lead development and management of Proof-of-Concept solutions
Document solution architectures and conduct handover to implementation teams

Jobs at Relay

Relay is a cloud-based technology platform that helps frontline teams improve communications, employee safety, and their productivity. Relay enables frontline teams to digitally transform their operations by replacing outdated traditional radios and panic buttons with modern cloud-connected solutions that can bring the power of software and AI to frontline teams. With Relay, your entire team can stay connected, no matter what language they speak, what device they carry, or where they are located. Why Join Relay? Make a Tangible Impact in a mission driven organization : Our platform directly enhances the lives of frontline workers, improving their responsiveness to customers (72%) and overall efficiency (77%). We've already powered over 2.5 billion messages and supported countless desk-less workers. Be Part of a Winning Team : We're not just growing - we're recognized as a leader in our field. Relay has been honored for its rapid growth in the Inc. 5000, Deloitte Fast 500, and recently named NC Tech's North Carolina- based Company of the Year. We benchmark well against SaaS leaders across all of our KPIs, including revenue growth, customer retention, CAC efficiency, LTV, and various other important metrics. Led by Proven Entrepreneurs: Our veteran executive team has worked closely together…

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