💼 About This Role

You'll provide support to customers across Ontario, resolving issues and ensuring satisfaction. Your work will directly impact customer retention and loyalty.

🎯 What You'll Do

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot and resolve product or service issues
• Document interactions and escalate complex cases
• Maintain high customer satisfaction ratings

📋 Requirements

• Customer support experience of 1+ years
• Excellent communication skills in English
• Ability to work remotely with reliable internet

✨ Nice to Have

• Experience with CRM software
• Bilingual in French

🎁 Benefits & Perks

• 🏖️ Remote work
• 💰 Competitive salary
• 📈 Growth opportunities

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Application Review· 1 week
2. 2Phone Screen· 30 min
3. 3Interview· 1 hour