💼 About This Role

You'll own deployment and activation success for enterprise customers like Mars and Marriott. You'll build champion networks and custom AI solutions that turn AI investment into measurable outcomes. This hybrid role is based in Chicago or Austin.

🎯 What You'll Do

• Own activation and platform success for customer portfolio
• Build champion networks and power user communities
• Lead educational workshops and live training sessions
• Design activation strategies that drive platform adoption

📋 Requirements

• 9+ years of customer success activation expertise
• Experience implementing activation strategies like champion programs and workshops
• Ability to scope and deliver custom AI solutions and demos
• Expertise delivering live and virtual instructor-led workshops

✨ Nice to Have

• Program management skills
• Comfort with fast-paced environments
• Feedback-driven growth mindset

🎁 Benefits & Perks

• 🌴 Generous PTO plus company holidays
• 🏥 Medical, dental, vision coverage for you and family
• 👶 Paid parental leave (12 weeks)
• 💪 Wellness stipend for gym, massage, etc.
• 📚 Learning and development stipend

📨 Hiring Process

Estimated timeline: 3-5 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 60 min
3. 3Technical Assessment· 60 min
4. 4Final Round· 60 min