18h ago

Service Manager

McKinney, TX

โœจ $70k-$95k / yearest.

full-timemid

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll lead a team of heavy equipment maintenance technicians at a rental facility, using our T3 platform to create and monitor work orders, track service intervals, and diagnose issues. Your core impact is ensuring customer satisfaction through quality repairs and timely communication. This role stands out with a people-first culture and cutting-edge technology support.

๐ŸŽฏ What You'll Do

  • Create, assign, and monitor work orders using T3 platform
  • Coordinate and supervise quality performance of service personnel
  • Schedule repairs for customer and company-owned rental equipment
  • Maintain customer relationships and resolve inquiries promptly

๐Ÿ“‹ Requirements

  • 3 years of maintenance and service experience
  • Valid driver's license with acceptable driving record
  • Ability to lift up to 50 pounds and move freely

โœจ Nice to Have

  • Trade school certificate preferred
  • Experience in field service, maintenance and repair preferred
  • Experience leading maintenance teams preferred

๐ŸŽ Benefits & Perks

  • ๐Ÿฝ๏ธ Monthly Family Dinner Night
  • ๐Ÿ’ฐ Company Profit Sharing Plan
  • ๐Ÿšš Company provided truck
  • ๐Ÿ–๏ธ Generous PTO + paid holidays
  • ๐Ÿ’ช Gym membership stipend + wellness programs

๐Ÿ“จ Hiring Process

Estimated timeline: 2-3 weeks ยท AI estimate

  1. 1Phone Screenยท 30 min
  2. 2Technical Interviewยท 60 min
  3. 3Hiring Manager Interviewยท 45 min

๐Ÿšฉ Heads Up

  • Role may involve heavy lifting (50 lbs) and safety-sensitive requirements
  • Some responsibilities seem administrative (scheduling) rather than purely managerial
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