1h ago

Delivery Consultant

San Francisco, CA; New York, NY; Remote - US
full-timesenior RemoteSoftware as a Service (SaaS)

Tech Stack

Description

As a Delivery Consultant on Airtable's Professional Services team, you'll design, build, and implement tailored solutions for enterprise customers, managing end-to-end implementations and driving long-term adoption. You'll collaborate cross-functionally, shape best practices, and make a measurable impact on customer success and the platform itself.

Requirements

  • 5-8+ years in consulting, professional services, or solution delivery
  • Experience with enterprise SaaS platforms (e.g., Airtable, Salesforce, ServiceNow)
  • Strong background in workflow design, process mapping, and system implementation
  • Skilled in cross-functional stakeholder management in enterprise environments
  • Excellent consulting and client-facing communication skills

Responsibilities

  • Deliver multiple concurrent enterprise Airtable implementations on time and within scope
  • Design scalable, reusable solution patterns and implementation playbooks
  • Lead customer onboarding and accelerate time-to-value
  • Advise customers on best practices, solution architecture, and workflow design
  • Partner with product teams to share customer insights and influence the roadmap
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