💼 About This Role

You'll manage Fortune 500 client partnerships and drive customer growth for Handshake's AI-powered career platform. You'll shape the evolution of careers in the AI economy and partner with world-class AI labs. Join a billion-dollar business with high impact and executive visibility.

🎯 What You'll Do

• Own renewal strategy and contract negotiations for strategic accounts
• Build executive relationships and align Handshake value with customer goals
• Identify whitespace opportunities and drive expansion within existing accounts
• Lead account planning and coordinate internal resources to deliver results

📋 Requirements

• 5+ years of SaaS account management or customer growth experience
• 3+ years supporting enterprise or strategic customers
• Proven track record of customer retention and expansion
• Experience managing six-figure enterprise partnerships with multiple stakeholders

✨ Nice to Have

• Experience supporting Fortune 500 customers in HR tech or recruiting software
• Background in enterprise account management at high-growth SaaS companies
• Existing relationships with senior HR or Talent Acquisition leaders

🎁 Benefits & Perks

• 📈 Equity in a fast-growing company
• 💰 401(k) match and financial coaching
• 👶 Paid parental leave and fertility benefits
• 📚 $2,000 learning stipend
• 🏝️ Flexible PTO and winter office closure

📨 Hiring Process

Estimated timeline: 3-5 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min
4. 4Executive Interview· 45 min