16h ago
Especialista de CRM Operations Senior
Brasil
✨ $75k-$105k / yearest.
full-timesenior Remotesoftware
🛠 Tech Stack
💼 About This Role
You'll be the technical and operational reference for the CRM team, connecting data, tools, and processes to build a scalable and efficient operation. Your challenge is to elevate maturity, innovate with data and AI applied to CRM, and ensure the customer base is a well-governed strategic asset.
🎯 What You'll Do
- Govern data quality and lifecycle in CDP/CRM
- Build and optimize complex segmentation architectures
- Implement GenAI solutions for automation and scaling
- Map, document, and refine Martech workflows
📋 Requirements
- Solid experience in CRM Operations or Marketing Operations
- Deep data governance and segmentation logic skills
- Practical AI tools knowledge for operational efficiency
- Hands-on with automation platforms (RD Station, HubSpot, Salesforce)
✨ Nice to Have
- Experience in SaaS or tech companies
- Knowledge in RD Station Marketing, CRM, HubSpot, Salesforce
- Experience with integrations via APIs, webhooks, no-code/low-code tools
🎁 Benefits & Perks
- 💡 Autonomy and ownership culture
- 🌱 Continuous learning environment
- 🧘 Well-being programs (emotional, financial, physical, occupational, social)
- 🤝 Diversity and belonging initiatives
📨 Hiring Process
Estimated timeline: 3-5 weeks
- 1Aplicação - Envio da inscrição
- 2Mindsight – Teste de estilo de trabalho
- 3Talent Acquisition - Entrevista por competência· 1 hour
- 4Entrevista Técnica· 1 hour
- 5Desafio Técnico· 1-2 weeks
- 6Entrevista Final· 1 hour
0 0 0