💼 About This Role

You'll lead customer onboarding and drive product adoption for 20,000+ hoteliers using Canary's AI-powered hospitality platform. Your work will directly impact client retention and revenue growth across the APAC region.

🎯 What You'll Do

• Lead client onboarding through webinars and account setup
• Drive customer value by aligning product features with client goals
• Manage relationships and identify growth opportunities
• Collaborate with Sales to expand portfolio accounts

📋 Requirements

• 3-5 years of Customer Success experience in SaaS
• Proven track record of onboarding clients through complex technical challenges
• Strong organizational skills to manage large portfolio of Mid-Market accounts
• Exceptional communication abilities to build trust with diverse stakeholders

✨ Nice to Have

• Familiarity with hospitality technology
• Thai language proficiency

🎁 Benefits & Perks

• 🏖️ Remote work with APAC focus
• 📈 Growth opportunities in a fast-growing company
• 🧑‍💻 Collaborative team culture