Description

You will assist guests with ticket purchases, handle payments, and provide excellent customer service at live events. Your role is essential to creating a smooth and positive experience for attendees.

Requirements

• High School Diploma or equivalent
• 1+ years of related work experience
• Excellent customer service skills
• Basic math skills
• Available to work flexible hours including nights and weekends

Responsibilities

• Process ticket orders and collect payments accurately
• Greet customers and answer questions about events
• Resolve customer concerns and escalate when needed
• Upsell similar events by demonstrating knowledge of upcoming shows
• Maintain cleanliness and support team dynamic