Description

You will drive adoption and build strategic relationships for complex enterprise accounts at IP Fabric, a fast-growing network automation company. You'll lead onboarding, quantify value, and manage renewals and expansion opportunities.

Requirements

• Experience managing large, complex enterprise accounts
• Ability to lead cross-functional coordination
• Skills in quantifying business value and driving adoption
• Proficiency in forecasting and customer health monitoring
• Strong relationship-building with executive sponsors

Responsibilities

• Own customer success plans for Tier 1-2 accounts with a Post-Sales Solution Architect
• Run technical programs, coordinate stakeholders, and map use cases
• Drive adoption and maturity with measurable milestones
• Quantify and communicate value using metrics like avoided risk and faster resolution
• Manage renewals, support procurement, and uncover expansion opportunities