3h ago
Senior Manager, Customer Success – Enterprise
Shenzhen, China
full-timemanagerfinancial technology
Tech Stack
Description
You will oversee and manage existing e-Commerce client relationships, develop long-term partnerships with top customers, and drive acquisition, retention, and up-sell/cross-sell. You'll collaborate cross-functionally to shape business solutions and represent Payoneer in industry forums.
Requirements
- BA Degree or equivalent, master’s degree is a plus
- 5+ years of experience in business development or account management
- 2-3 years of e-Commerce experience is a must
- Exceptional communication in English and Mandarin
- Basic data analysis skills and data driven mindset
Responsibilities
- Oversee and manage existing e-Commerce client relationships
- Develop and build long-term relationships with top customers
- Drive go-to-market strategy and collaborate with analytics
- Increase user health, manage day-to-day operations, and scale the team
- Work cross-functionally to shape business solutions for customer needs
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