19h ago

Senior Manager of Implementation Ops

United States

$125k-$155k / year

full-timesenior Remote

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll own and scale the systems and processes that power post-sale onboarding and implementation operations, ensuring fast, seamless client launches. You'll design AI-enabled operational tools and translate complex challenges into scalable solutions that drive time-to-value and reduce friction.

๐ŸŽฏ What You'll Do

  • Design and optimize the end-to-end implementation lifecycle
  • Build scalable SOPs, playbooks, and enablement systems
  • Define and track core operational metrics and dashboards
  • Lead development of AI-enabled operational tools

๐Ÿ“‹ Requirements

  • 5+ years in operations with 3+ years in post-sale operations
  • Strong expertise in Salesforce including reporting and dashboards
  • Proven experience building and scaling operational systems
  • Hands-on experience using AI tools in operational workflows

โœจ Nice to Have

  • Admin-level Salesforce experience
  • Experience in customer success or onboarding

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Competitive salary $125k-$155k
  • ๐Ÿ“ˆ Equity package
  • ๐Ÿฅ Health, dental, vision insurance
  • ๐Ÿก Remote-friendly work
  • ๐Ÿš€ High-growth environment with executive exposure

๐Ÿ“จ Hiring Process

Estimated timeline: 2-3 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Technical/Operations Assessmentยท 60 min
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