3h ago

Associate Manager, Client Services

Chicago, Illinois

$64k-$68k / year

full-timejunior Hybrid

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll own day-to-day campaign execution and client experience across a book of direct and programmatic accounts. Your work ensures campaigns launch correctly and perform to goal, creating conditions for retention and growth. You'll be the connective tissue between clients and internal teams, driving revenue opportunities.

๐ŸŽฏ What You'll Do

  • Execute campaigns on time and on spec across assigned portfolio
  • Manage campaign lifecycle from kickoff through delivery
  • Deliver performance reports with insights and actionable takeaways
  • Flag upsell and renewal opportunities to sales or senior CS

๐Ÿ“‹ Requirements

  • 1+ years in digital media, ad tech, or client-facing agency role
  • Working knowledge of direct and programmatic campaign mechanics
  • Proficiency in MS Excel and Google Sheets for reporting
  • Strong communication skills for client-facing presentations

โœจ Nice to Have

  • Experience working across cross-functional teams including sales
  • Exposure to campaign troubleshooting in direct or programmatic environments

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Competitive base salary with transparency range
  • ๐Ÿ† AdAge Best Places to Work recognition
  • ๐ŸŽฏ Opportunity to work with premium platforms like CTV and AI

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Phone Screenยท 30 min
  2. 2Technical Interviewยท 45 min
  3. 3Hiring Managerยท 45 min
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