3h ago
Associate Manager, Client Services
Chicago, Illinois
$64k-$68k / year
full-timejunior Hybrid
๐ Tech Stack
๐ผ About This Role
You'll own day-to-day campaign execution and client experience across a book of direct and programmatic accounts. Your work ensures campaigns launch correctly and perform to goal, creating conditions for retention and growth. You'll be the connective tissue between clients and internal teams, driving revenue opportunities.
๐ฏ What You'll Do
- Execute campaigns on time and on spec across assigned portfolio
- Manage campaign lifecycle from kickoff through delivery
- Deliver performance reports with insights and actionable takeaways
- Flag upsell and renewal opportunities to sales or senior CS
๐ Requirements
- 1+ years in digital media, ad tech, or client-facing agency role
- Working knowledge of direct and programmatic campaign mechanics
- Proficiency in MS Excel and Google Sheets for reporting
- Strong communication skills for client-facing presentations
โจ Nice to Have
- Experience working across cross-functional teams including sales
- Exposure to campaign troubleshooting in direct or programmatic environments
๐ Benefits & Perks
- ๐ฐ Competitive base salary with transparency range
- ๐ AdAge Best Places to Work recognition
- ๐ฏ Opportunity to work with premium platforms like CTV and AI
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Phone Screenยท 30 min
- 2Technical Interviewยท 45 min
- 3Hiring Managerยท 45 min
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