about 5 hours ago

Senior Manager, Technical Program Management (Guest & Host Technology)

United States

$232,000-$282,000 / year

full-timesenior RemoteTravel and Hospitality

Tech Stack

Description

As a Senior Manager of Technical Program Management, you will lead a team of TPMs to drive cross-organizational programs that enhance the guest and host experience on Airbnb's platform. You'll collaborate closely with engineering, product, design, operations, and finance teams to deliver high-quality features and platform improvements while using AI to automate processes and scale impact.

Requirements

  • 13+ years in technical program management with at least 5 years leading a TPM team.
  • 5+ years leading a TPM team collaborating with product and design on customer-facing features, ideally leveraging AI.
  • Experience using AI to automate manual processes.
  • Proven track record of data-driven decision making.
  • Experience with iterative development and optimizing product development lifecycles.
  • Extensive experience in change management and process engineering to improve efficiencies.
  • Ability to navigate ambiguity and influence across boundaries.
  • Nimble, self-motivated, proactive, and effective in dynamic environments.
  • Highly organized with impeccable communication skills.
  • Experience growing a TPM function in a startup environment is a plus.

Responsibilities

  • Build and maintain a high-performance culture, developing a team of TPMs through feedback, coaching, and career growth.
  • Scale team impact by favoring automation and leveraging AI to minimize manual work.
  • Identify and drive process improvements to improve engineering deliverables quality and tracking efficiency.
  • Collaborate with design, finance, operations, and PMO to improve cross-functional collaboration.
  • Act as communication lead for engineering community during bi-annual product releases.
  • Align strategies and roadmaps with peers across teams, ensuring effective prioritization.
  • Provide executional guidance for projects, simplifying complexity and unblocking teams.
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