22h ago

Mystery Shopper

Eindhoven

$25k-$35k / yearest.

part-timeretail

💼 About This Role

You'll evaluate the full guest experience at hotel locations during an overnight stay. You'll assess key stages including check-in, dining, and hospitality interactions. This project requires acting discreetly while observing service quality.

🎯 What You'll Do

  • Book a standard room via hotel website or phone
  • Complete a Dinner, Bed & Breakfast mystery-shopping stay
  • Evaluate check-in, bar, dinner, and room service
  • Mention a pretend allergy to test staff response
  • Take photos and submit detailed report

📋 Requirements

  • Excellent observation and reporting skills
  • Ability to act naturally and discreetly
  • Reliable internet access for report submission

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

  1. 1Application Review· 1 week
  2. 2Phone Interview· 30 min
  3. 3Onboarding· 1 week
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