💼 About This Role

You'll manage a portfolio of enterprise clients, driving long-term success through strategic guidance and data-driven insights. You'll act as a trusted advisor to executive stakeholders, aligning business goals with measurable outcomes.

🎯 What You'll Do

• Manage a portfolio of enterprise clients from onboarding to renewal and expansion
• Build strong relationships with stakeholders including executive leadership
• Develop data-driven success plans aligned with customer objectives
• Identify upsell and cross-sell opportunities with sales teams

📋 Requirements

• 5+ years of enterprise customer success or account management experience
• Proven ability to manage large, complex accounts
• Experience engaging C-level stakeholders
• Fluency in French and English

✨ Nice to Have

• Additional European languages are a plus
• Familiarity with data warehouses and AI-driven tools
• Experience collaborating with sales teams for revenue growth

🎁 Benefits & Perks

• 💰 Competitive compensation with performance-based incentives
• 🏖️ Flexible remote/hybrid work options
• 📚 Learning & development opportunities including mentorship
• 🍏 Well-being initiatives and lifestyle allowances
• 🌍 Inclusive culture with employee resource groups

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical/Strategy Interview· 60 min