1d ago
Senior Business Operations Manager - AM Operations Planning & Performance
Berlin
โจ $100k-$140k / yearest.
full-timesenior Hybride-commerce
๐ Tech Stack
๐ผ About This Role
You'll own the systems and processes that keep our Account Management organisation running at scale, from target setting to portfolio health monitoring. You will work closely with AM leadership to ensure every account manager has the clarity, data, and operational support they need to perform. This role is for someone who can think big picture while thriving on details and building trust through consistency.
๐ฏ What You'll Do
- Design and manage target-setting and attainment frameworks for the AM organisation
- Drive book of business portfolio operations and health tracking
- Build and maintain AM performance dashboards and reporting
- Support AM capacity planning and resource allocation decisions
๐ Requirements
- 5+ years of experience in AM Operations, Sales Ops, or RevOps
- Experience with target setting and attainment management for large commercial teams
- Proven ability to build and manage operational processes at scale for teams of 50+
- Highly detail-oriented and reliable with high-stakes recurring processes
โจ Nice to Have
- Experience with BI tools like Looker, Tableau, or Power BI
- Background in fast-paced tech, marketplace, or SaaS environment
๐ Benefits & Perks
- ๐ Annual personal growth budget and mentorship programs
- ๐ Work from anywhere for 30 days per year
- ๐๏ธ Monthly transportation and fitness budget
- ๐ซ Discounts on GetYourGuide activities for you, friends, and family
- ๐ฅ Health and wellness benefits
๐จ Hiring Process
Estimated timeline: 3-5 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Hiring Manager Interviewยท 60 min
- 3Technical Assessmentยท 60 min
- 4Team Interviewยท 45 min
- 5Offerยท 15 min
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