💼 About This Role

You'll partner with sales and customers to design and scope implementation approaches for complex enterprise opportunities, creating Statements of Work that align outcomes, timelines, and responsibilities. Your work will directly increase win rates and reduce implementation risk for our largest customers. This role offers a unique chance to shape our pre-sales to post-sales handoff and define best practices for an early-stage professional services team.

🎯 What You'll Do

• Scope and design implementation approaches for enterprise opportunities
• Create, negotiate, and execute Statements of Work
• Participate in Sales handoff to ensure smooth transition to post-sales
• Identify patterns across opportunities to refine Enterprise Sales motion

📋 Requirements

• 5+ years of experience in Enterprise SaaS across Solutions Consulting, Professional Services, or Management Consulting
• Strong ability to diagnose business processes and translate them into scalable technical solutions
• Experience with complex, multi-stakeholder deals with meaningful implementation components
• Excellent communication skills with ability to influence executives and align cross-functional teams

✨ Nice to Have

• Comfort navigating collaboration with both pre-sales and post-sales teams
• Strong judgment to balance customer needs, business outcomes, and operational feasibility

🎁 Benefits & Perks

• ⏰ Time to do things right: emphasis on high quality work, no quick hacks
• 📈 Exciting product: sell something prospects and customers truly love
• 💰 Competitive compensation including equity and commission
• 📆 10-year exercise window for stock options

📨 Hiring Process

Estimated timeline: 3-5 weeks

1. 1Recruiter Screen with Talent Team· 30 min
2. 2Interview with Head of Professional Services (Hiring Manager)· 45 min
3. 3Change Management Challenge· 45 min
4. 4Interview with VP of Customer Success, Head of Sales Americas & Head of Sales EMEA· 60 min
5. 5Interview with CEO· 30 min
6. 6Closing Questions with Hiring Manager· 10 min