💼 About This Role

You'll provide support to clients in the financial services industry, resolving issues and ensuring satisfaction. You'll handle hypothetical support scenarios during interviews.

🎯 What You'll Do

• Resolve client support issues efficiently
• Handle hypothetical support scenarios
• Collaborate with team on technical problems
• Maintain documentation of support cases

📋 Requirements

• Authorized to work in the US
• Ability to work hybrid schedule in Denver
• Available for specific shifts (7am-4pm or 9am-6pm MST)

✨ Nice to Have

• Experience in financial services
• Familiarity with CRM software
• Background in customer support

🎁 Benefits & Perks

• 💰 Salary $70k-$80k
• 🏆 Bonus based on company performance

📨 Hiring Process

Estimated timeline: up to 3 hours

1. 1Recruiter phone screen· 30 min
2. 2Video or onsite interviews (up to 3)· 30-45 min each
3. 3Offer pending references· varies

🚩 Heads Up

• Requires 100% onsite in first 60 days
• No visa sponsorship offered