Tech Stack

Description

You will lead the design and implementation of custom solutions using AI and internal tools to improve workflows and operational efficiency. You'll bridge IT and engineering, driving automation, vendor management, and stakeholder alignment to scale support for employees.

Requirements

• 8+ years of professional experience with proven enterprise-grade systems implementations, IT consulting or similar field leveraging advanced platform integrations.
• Minimum of 2 years of experience demonstrably using AI in workflows and to support customers.
• Experience researching and implementing custom applications from the Marketplace from research, to design and implementation.
• Advanced degree (e.g., MS/MBA) in Business, Computer Science, or related fields preferred.
• Demonstrated experience designing and implementing custom business solutions and integrations using enterprise platforms.
• Deep knowledge of data modeling, business intelligence tools (e.g., Tableau), and enterprise reporting best practices.
• Skilled at stakeholder engagement and cross-functional collaboration in large global organizations.
• Adept at leading complex projects, simplifying technical concepts, and promoting operational excellence.
• Excellent written and verbal communication skills, especially in critiquing technical designs and leading workshops, and engaging with senior leadership.
• Exemplifies strong leadership fundamentals, guides junior team members, and drives strategy with a focus on long-term scalability.
• Proficient in designing and implementing data management strategies to ensure data integrity.
• Identifies opportunities for product and process improvements and can lead and implement said improvements, obtaining necessary buy-in from stakeholders and leadership.

Responsibilities

• Lead the design, development, implementation, and optimization of custom solutions to improve internal teams’ processes and workflows, with a focus on Agentic AI solutions utilizing Airbnb approved internal tools.
• Identify and address current pain points, socialize industry best practices, and prioritize project pipelines in collaboration with stakeholders.
• Identify and drive automation initiatives to reduce manual processes and improve operational efficiency across core business functions.
• Partner with vendors to drive and own the product feature and bug lifecycle from requirements gathering to launch.
• Stay updated with the latest platform features, best practices, and industry trends to proactively identify opportunities for enhancements.
• Craft and suggest future-state business processes, and lead the implementation of these suggestions.
• Act as a company-wide expert in relevant functional tools and applications. Mentor junior team members and provide guidance on development and delivery.
• Collaborate on architecture and design reviews, offering necessary guidance to ensure development guidelines are followed.