💼 About This Role

You'll build and lead Decagon's pre-sales solutions engineering function, driving adoption of our AI-native conversational platform across complex enterprises. As a senior technical leader, you'll hire, mentor, and develop a high-performing team while engaging directly with key prospects. You'll partner closely with Sales, Product, and Engineering to align technical capabilities with customer outcomes and establish scalable processes for pre-sales excellence.

🎯 What You'll Do

• Hire, mentor, and manage a team of Solutions Engineers
• Establish best practices for pre-sales solutioning and proof-of-concepts
• Partner with Sales leadership on go-to-market strategies
• Engage with enterprise prospects on discovery and solution design

📋 Requirements

• 7+ years in pre-sales technical roles (Solutions Architect, Sales Engineer)
• 3+ years managing or leading pre-sales/solutions engineering teams
• Proven success with large enterprise customers and complex buying cycles
• Strong technical proficiency in enterprise AI deployments and API integrations

✨ Nice to Have

• Experience in AI/Generative AI pre-sales engineering
• Familiarity with enterprise architecture design and developer tooling
• Background in software engineering or systems engineering

🎁 Benefits & Perks

• 🏖️ Take what you need vacation policy
• 🏥 Medical, Dental, and Vision benefits for you and your family
• 💰 Retirement Plan (e.g., 401K, pension)
• 👶 Parental Leave
• 🍽️ Daily lunches and snacks in the office